Privacy policy
At Maison Therael, your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Information We Collect
When you interact with our website, we may collect:
Your name, email address, billing and delivery address
Payment information (processed securely by third-party providers)
Order details and communication preferences
Technical data such as IP address, browser type, and device information
How We Use Your Information
We use your information to:
Process and fulfil orders
Communicate with you about your purchase
Provide customer support
Improve our website and services
Comply with legal obligations
We only collect information that is necessary and relevant.
Marketing Communications
If you opt in, we may send you updates about new products, rituals, or seasonal releases.
You can unsubscribe at any time by clicking the link in our emails.
Sharing Your Information
We only share your data with trusted third parties where necessary, including:
Payment processors
Delivery partners
Website and analytics providers
Your information is never sold to third parties.
Data Security
We take appropriate technical and organisational measures to protect your personal data.
Your Rights
Under UK GDPR, you have the right to:
Access your personal data
Request correction or deletion
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)
Cookies
Our website uses cookies to improve functionality and user experience.
You can manage cookie preferences through your browser settings.
Contact
If you have any questions about this Privacy Policy, please contact us at:
hello@maisontherael.com