Terms & Conditions

These terms govern your use of the Maison Therael website and the purchase of our products.

Products

All Maison Therael candles are hand-poured in small batches.
Minor variations in appearance are part of the handmade process and do not affect quality.

Orders

By placing an order, you confirm that:

• All information provided is accurate

• You are authorised to use the chosen payment method

We reserve the right to refuse or cancel orders where necessary.

Pricing

All prices are listed in GBP (£) and include applicable taxes unless otherwise stated.
Delivery charges are shown at checkout.

Payment

Payments are processed securely through our payment providers.
We do not store card details.

Delivery

Delivery times are estimates and may vary during busy periods.
Please refer to our Delivery & Returns Policy for full details.

Returns & Refunds

Returns are accepted in accordance with our Delivery & Returns Policy.
Used or lit candles cannot be returned for safety and hygiene reasons.

This does not affect your statutory rights.

Liability

Maison Therael is not responsible for damage caused by improper use of products.
Please follow candle care and safety instructions provided.

Intellectual Property

All content on this website — including text, images, and branding — is the property of Maison Therael and may not be used without permission.

Governing Law

These terms are governed by the laws of England and Wales.

Contact

For any questions regarding these terms, please contact:

hello@maisontherael.com